Your comprehensive resource for securely accessing your BlockFi account, protecting your cryptocurrency investments, and troubleshooting common login issues.
Always navigate directly to blockfi.com through your browser's address bar. Avoid clicking on links from emails or third-party websites to prevent phishing attacks. Verify the URL shows "https://" and the correct domain before proceeding.
Locate the "Log In" button typically positioned in the top-right corner of the homepage. Click this button to access the login portal where you'll enter your credentials.
Input the email address associated with your BlockFi account and your secure password. Ensure your password contains a mix of uppercase and lowercase letters, numbers, and special characters for maximum security.
If you have two-factor authentication (2FA) enabled, you'll be prompted to enter the 6-digit code from your authenticator app or receive it via SMS. This additional security layer protects your account from unauthorized access even if someone obtains your password.
Use a unique password with at least 12 characters, combining letters, numbers, and symbols. Avoid common words or personal information.
Enable 2FA using Google Authenticator or Authy for an additional security layer. This prevents unauthorized access even if your password is compromised.
BlockFi sends email notifications for login attempts and account changes. Always verify these communications and report suspicious activity.
Click the "Forgot Password" link on the login page. Enter your email address and check your inbox for a password reset link. Follow the instructions to create a new secure password. The reset link expires after a certain time for security purposes.
Ensure your device's time is synchronized correctly, as 2FA codes are time-sensitive. If using an authenticator app, try generating a new code. For SMS codes, check for delays and ensure your phone number is current in your account settings.
Multiple failed login attempts may temporarily lock your account for security. Wait for the specified cooldown period or contact BlockFi support. Account suspensions require direct communication with customer service to resolve.
Clear your browser cache and cookies, disable browser extensions temporarily, or try using an incognito/private browsing window. Ensure JavaScript is enabled and your browser is up to date. Try accessing from a different browser or device if issues persist.
If you're still experiencing login issues, BlockFi's support team is available to assist you.
While modern browsers offer secure password storage, using a dedicated password manager like LastPass, 1Password, or Bitwarden provides enhanced security. These tools generate and store complex passwords while protecting them with additional encryption.
Change your password immediately if you suspect any compromise, such as receiving suspicious emails or notices of unrecognized login attempts. Generally, updating passwords every 3-6 months is good practice, especially for financial accounts.
Yes, you can log into your BlockFi account from multiple devices, but each new device may require verification through email or 2FA. This security measure helps protect against unauthorized access from unfamiliar locations or devices.
Contact BlockFi support immediately if you lose access to your 2FA device. They will verify your identity through alternative methods and help you regain access. Keep backup recovery codes in a secure location when initially setting up 2FA.
Additional verification may be triggered by login attempts from new locations, devices, or after extended periods of inactivity. This is a security feature designed to protect your account and cryptocurrency holdings from unauthorized access.
BlockFi availability varies by country due to regulatory requirements. Check BlockFi's terms of service for your specific location. Using a VPN to access restricted services may violate terms of service and potentially compromise your account security.